Having a small team to provide University-wide services means we are limited in the type and level of support we can provide. However, if you need help with something beyond what we do offer, we’ll do our best to connect you with someone who can help.
Please review our Services page before filing a support ticket to see if we will be able to help with your particular issue.
If your question is about how to use WordPress in general, there is a Video Tutorial option in the menu with instructional videos on many common WordPress tasks.
For questions about using the Divi theme: http://www.elegantthemes.com/gallery/divi/documentation/
Documentation for plugin ‘Division’, which extends the functionality of Divi: http://division-theme.com/documentation/
Documentation for optional plugin ‘Monarch’, which adds extended social media functionality: http://www.elegantthemes.com/plugins/monarch/documentation/
If you are unable to find the answer to your questions in the above sources, please file an AskIT ticket with “WordPress” in the subject.